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the www part of travel – testimonials April 24, 2006

Posted by Timothy Li in travel, wind.
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thomas purves envisioned web portal that would encapsulate all essential in life. While that's on the way, when it comes to travel, most people do these related tasks online – look up plane tickets, look up hotels, share photos and stories. (did I miss something?)

I caught a few blog posts lately regarding tickets lookup/booking systems online and while doing my school report on the topic, just wanted to throw in some thoughts:

Guy Kawasaki on most travel site's incompetance to provide useful info to business purposes

"The travel sites that sell tickets don't work for me because I need to know all the flights, not all the flights that the site is selling […] http://www.eskyguide.com/search/"

True, I can appreciate Eskyguide's values immediately. Following this line of thoughts, I started to see different methods to approach the travel ticket lookup process. Will discuss in a later post.

Rick Segal on travel site's incompetance to find the cheapest deals

"[…] a number of folks have pointed out different sites doing flight pricing. Yep, I know em all […] get rock bottom fares is still not as easy as it could be and, as best as I can tell, none of the airlines are killing themselves to help solve this"

I was under the impression that Kayak and everyone else are doing great jobs digging and crawling, apparently not, we will wait for Rick's results.

Jeremy Wright on dis-functional air-canada booking system

"I had to enter my credit card 3 times […] it still didn’t work. "

to this last one I asked myself:

Would I be discouraged from booking with air canada again after this? – yes
Would I stop flying air canada because of this? – no
What would it take to stop me from flying air canada? – cheaper tickets from another airline

at the end of the day, I feel like consumers are being put in a very low positioning to negotiate for better services.

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